inContact Welcomes Trent Savage as New Chief Human Resource Officer
SALT LAKE CITY – February 5, 2015 – inContact, the leading provider of cloud contact center software and contact center agent optimization tools, today announces Trent Savage joins the company as the new Chief Human Resource Officer. With a workforce that has doubled in the past few years to nearly 1,000 employees across offices in Salt Lake City, Columbus, Ohio, Bolivia and the Philippines, recruiting, talent management and employee engagement has become a key differentiator for inContact and Trent brings more than 13 years of human resources experience to this new executive leadership role.
Trent joins inContact from Amazon.com, where he led HR for the Americas Customer Service organization. In this role, he managed an organization of over a 150 HR professionals providing support across 8 domestic and international locations. Prior to Amazon, Trent worked at eBay as the Senior HR Director for Global Customer Services and at Procter & Gamble, where his most recent assignment was based in the Philippines leading HR for P&G’s Asia Region Shared Services business. Trent is a graduate of Brigham Young University’s undergraduate and MBA programs.
"We are pleased to welcome Trent Savage to our talented and seasoned executive team," said Paul Jarman, CEO at inContact. “Trent brings a great wealth of human resources experience in growing organizations, both in the U.S. and abroad. His strong track record in building high performance organizations that attract, develop and retain top talent for Fortune 500 companies will help us continue to leverage our people as our most valuable asset.”
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inContact is the cloud contact center software leader, helping organizations around the globe create customer and contact center employee experiences that are more personalized, more empowering and more engaging today, tomorrow and in the future. inContact continuously innovates in the cloud and is the only provider to offer core contact center infrastructure, workforce optimization plus an enterprise-class telecommunications network for the most complete customer journey management. Winner of the 2014 CRM Magazine Rising Star Award, inContact has deployed over 1,800 cloud contact center instances. To learn more, visit www.incontact.com.