Regional Events

27 February

Oakland, CA (Bay Area) Contact Center Networking Event

We're getting together a group of contact center leaders on 2/27 and want to include you in the mix. Advanced registration required.


01 March

Boise Panel Discussion and Luncheon

Join our discussion on Powering Great Customer Experiences in the Cloud. You’ll learn how to transform customer experiences into ferociously loyal customers for big-time returns.


06 March

Tampa Executive Networking Event

Join like-minded contact center executives in Tampa for an exciting evening of food, hockey, and networking.


15 March

Chicago Executive Networking Event

Join us at Wrigley to hear from industry thought leaders and learn how you can become a market disrupter while increasing your customer satisfaction and improving agent engagement.


Upcoming Webinars

March
28

Driving Engagement with Personalized Customer Service

According to The Aberdeen Group, companies with the strongest customer engagement strategies retain an average of 89% of their customers, as compared to 33% for companies with weak strategies. But how do you create a strong customer engagement strategy? Join this workshop to learn: 

  • What is customer engagement and what are the associated business benefits 
  • How a personalized experience enhances engagement with your business 
  • Steps to deploy personalized customer service to foster engagement with your customers