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Gartner
Gartner

Named a leader all four years

2018 Gartner Magic Quadrant for Contact Center as a Service, North America.

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Forrester
Forrester Wave

Highest scores possible in 23 criteria

The Forrester Wave™: Cloud Contact Centers, Q3 2018

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Ventana
Ventana

#1 overall leader above 12 other cloud contact center providers

2018 Ventana Contact Center in the Cloud Value Index

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Forrester
Forrester Wave

NICE inContact Named Leader in The Forrester Wave™: Cloud Contact Centers, Q3 2018

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Gartner
Gartner

NICE inContact Named Leader in Contact Center as a Service Magic Quadrant

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Ventana
Ventana

NICE inContact CXone Ranks First Overall in 2018 Contact Center in The Cloud Report

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