Transforming customer experiences

The NICE inContact Blog

Read more blogs by Allison Potter

10 blogs
contact center questions

Contact Center: 9 Questions & Answers With a Contact Center Manager

Contact Center: Quit smoking. Lose weight. Manage debt. What are your New Year’s Resolutions? According to, the most popular New Year’s resolutions also include getting a better education. Online learning is growing at more than nine times the rate of on-campus instruction, making it the most rapidly developing trend in higher education. Our customer, Academic Partnerships, is...

'Tis the Season to Spread Magic! Help us Support United Way

Share this simple message and a donation will be made to United WayContact centers have a goal every day; to create life changing interactions. Now you have the chance to easily make a difference in someone’s life in a different way. Chevy Motor Vehicles teamed up with United Way to help support their ongoing cause. For every...