Transforming customer experiences

The NICE inContact Blog

Read more blogs by Carole Anderson

2 blogs

What's in a name

I never realized how much I loved my name until I came to the Philippines. Don’t get me wrong; the Filipinos are very polite but after about three days, I remember thinking to myself, and probably commenting to my family and friends, ‘If I hear the word, Ma’am again, I will scream!’ Those calling me...
name tag

What's In A Name

I never realized how much I loved my name until I came to the Philippines. Don’t get me wrong; the Filipinos are very polite but after about three days, I remember thinking to myself, and probably commenting to my family and friends, ‘If I hear the word, Ma’am again, I will scream!’ Those calling me "Ma’am" were...

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