Transforming Customer Experiences

The NICE inContact Blog

Read more blogs by Jeff Baldwin

4 blogs

NICE inContact CXone Education Training Sessions Announced

Our Education team is happy to announce training sessions for NICE inContact CXone Workforce Optimization users! If you or anyone on your team wants to brush up on CXone Workforce Optimization product skills or new staff members require training, this is the time to register for the sessions you need. Each customized training session focuses on core roles in your contact...

Let's Get the Party Started #ICUC13

Today ICUC 2013 gets off to an official start. For those of you who couldn't make it, get a glimpse of what's happening at our biggest event of the year. If you're there now, check out what's in store for you! via Vidyard...

Viva Las Vegas! #ICUC13

People are starting to arrive at ICUC 2013 in Las Vegas. We're excited to have everyone here. (If you couldn't make it this year, get a taste of what ICUC 2014 might be like.) Don't forget to attend the welcome reception, and we'd love to have you participate in the Daily Photo Challenge. via Vidyard...

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