Transforming customer experiences

The NICE inContact Blog

Read more blogs by Michelle Burrows

11 blogs

Roadshow Review: Advice for Multi-Location Centers

As you’ve read in previous blogs, inContact is going on a 21-city road show tour across the U.S. The goal is to bring together local directors and executives and provide a forum to share knowledge and experiences to help solve common contact center challenges. The most engaging portion of the tour has been the best practices...

inContact Problem Solved Roadshow: Atlanta Here We Come!

The inContact Problem Solved Roadshow is moving forward as we head to our second city! The Problem Solved roadshow is a great opportunity for contact center directors and executives to learn how to improve your contact center, participate in hands-on breakout sessions and take back tips you can implement right away. It’s all about helping you solve...