Transforming customer experiences

The NICE inContact Blog

Read more blogs by Ryan Redmond

1 blog

Let's Keep This Short

"Let’s keep this short." As much as you need your customers, and as much as your customers may be thrilled with what you are offering them, both still want to keep the phone call short. After all, this is business. The customer is calling because they have a need, and the quicker you can meet or address that...