Transforming customer experiences

The NICE inContact Blog

Read more blogs by Wendy Edwards

33 blogs
Call center agent joins Interactions 2020, major virtual conference, open to contact center pros everywhere.

Join Us for Interactions Live!

A major virtual conference, open to contact center pros everywhere. Even six months ago, who could have predicted that across the planet, we’d be leaving in-person conferences behind—at least for now—and recreating them as virtual events? And who would have believed that in the process, we’d discover interesting new possibilities for sharing the latest in call center cloud software solutions and industry trends, not to mention in how we engage with each other?
super saver

Enjoy the Super Saver Rate for Interactions 2020

We’re excited to let you know that Interactions 2020 registration is officially open, and you can take advantage of our special Super Saver rate by registering now! Come join us from May 11 – 13 in fabulous Las Vegas at the Caesar’s Forum Conference Center, attached to the newly renovated Harrah’s Hotel, for all the expert speakers and informative breakout sessions Interactions...
Interactions EMEA

Interactions EMEA Welcomes Stephen Fry as Keynote

Interactions EMEA 2019 welcomes award-winning actor, comedian, journalist, television presenter and film director - Stephen Fry as our celebrity keynote speaker!Stephen Fry’s career has spanned over many years with over 150 film, TV and audio performances, more than 20 written works, as well as 12.7 million Twitter followers; Fry’s wit and wisdom have been read, seen or heard...

Expand Your Skill-Set and Knowledge with Six Remarkable Tracks Designed for You!

At Interactions EMEA 2019, NICE’s flagship annual customer conference in London, you’ll have a premium tiered seat to incredible educational opportunities that will reveal the latest tools and solutions you need to improve and scale your business.Join us at The O2 Cineworld for over 25 sessions and 6 inspiring and innovative breakout tracks and deep dive into Workforce Optimisation...

Gain First-hand Technical Learning with Our Expert Instructors at Interactions EMEA 2019

Sharpen your skills and transform your career by attending and take your Interactions EMEA 2019 experience to the next level! offers a multitude of sessions delivered by our expert education specialists and business consultants, which are built upon an extraordinary reputation for great content. is all about hands on training, getting tips and best practices...

Are you a storyteller, speaker, expert motivator, leader, or innovator in Customer Experience? Then we want to hear from you!

As we enter a new year of growth and opportunities, don't miss the chance to be part of the excitement at NICE inContact’s flagship customer conference in London by sharing your experiences and insights with industry peers.As a speaker at Interactions EMEA 2019, which boasts a compelling agenda featuring five user group tracks with over 25 highly...