Data Centers in Europe

World in HandsWe recently announced our new data centers and European infrastructure in Frankfurt and Munich.  I led the team that deployed the infrastructure to those two German locations and, although it was a whirlwind of activity from many internal sources with a few roadblocks along the way, I was appreciative of what we learned and how the team rallied to make it happen.

The infrastructure in Europe allows us to serve multi-national customers with regional access to cloud contact center applications to better serve their local needs.  Capabilities now exist in region, such as locally managed contacts, local language support for speech applications and locally stored data to comply with European data security regulations.

This speaks to our exciting growth over the past 12 months and these locations join our rapidly increasing virtual gateways and employee locations in places like Manila, Hong Kong, and London.

Stay tuned to see where we end up next.  Maybe we can do a ‘Where’s inContact’ segment and have you guess our next destination!

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