Nothing says performance like inContact’s annual Mojo Awards! It’s our tradition for honoring inContact users who consistently demonstrate excellence and drive extraordinary customer contact center experiences.
Share your company’s story with us and submit your nomination today! Here are the four award categories for the 2017 inContact Mojo Awards:
Best Customer Experience
This award recognizes the contact center who exceeds performance objectives and has creatively tailored their customer experience initiatives to meet specific customer needs first. This contact center positively impacts its business through innovative use of technologies. Nominate now.
Best Workforce Optimization
This award recognizes the contact center that leverages its Workforce Optimization (WFO) program and processes to drive agent satisfaction and quality management and to utilize Voice of the Customer (VoC) data in new ways. Nominate now.
Contact Center Rookie of the Year
This award recognizes a fast-starting contact center that has achieved positive, measurable results in its first year after implementing inContact. Nominate now.
Contact Center Leader of the Year
This individual is a contact center leader whose achievements and passion infuse his or her workforce and who implements new ideas that significantly improve contact center operations. This individual is also a contact center industry leader and visionary. Nominate now.
Celebrating our 2016 Finalists and Winners
Learn more about inContact users who achieved excellence and were honored at last year’s Mojo Awards.
Entry Deadline is April 7th
To be eligible for a 2017 inContact Mojo Award, nominees must be a current inContact customer and demonstrate success in a category in conjunction with inContact solutions. Deadline for submissions is April 7. Finalists will be announced in April, and winning entries will be announced and celebrated at inContact’s user conference (ICUC) during the Mojo Awards Ceremony on May 10, 2017.
Our ICUC Early Bird registration deadline is April 7th, too! Register today.