I Dream of Dreamforce #DF13

Out of dozens of conferences and events, arguably the hottest ticket in technology is Dreamforce 2013. Sure it’s a party—they even have a campground (nod to Burning Man…) but the bottom line is that Salesforce has become the most influential cloud platform in the business world.

Who doesn’t need CRM? And if you already have the technology, then you’ll want to get the most from it. 

inContact will be there with lots of activities to show how we help put the R in CRM. This is our 5th year at Dreamforce, and our partnership with Salesforce gets stronger every year—not only with our out-of-the-box integration for contact centers, but also our new Agent Console for SFDC. We have been invited this year to be part of the Service Cloud Demo which will be in the campground at Moscone North. (I wonder if there will be s’mores?)

Our new Personal Connection Outbound Solution works hand in hand with Salesforce to enhance the effectiveness of your outbound campaign and proactive communications with customers. At the inContact booth, we’ll be playing the 3-second mystery game to show how Personal Connection represents a major breakthrough in dialing technology. Check out the video.

Here’s all the other ways you can find us at Dreamforce:

Tuesday, Nov 19, 11:30 to 1:30, Yerba Buena Gardens, Main Tent Lunch Area Lunchtime table talk with Kristyn Emenecker, VP, WFO Solutions - Kristyn will be leading a Customer Experience discussion.

Tuesday, Nov 19, 2:00 Partner Theater Showcase Kristyn Emenecker presenting "How Cloud is Your Contact Center?"

Tuesday, Nov 19, 5:00 ISV Salesforce.com partner presentation with Bill Robinson, EVP Sales at inContact - Location: Moscone West Rm #3018

Every Day, Nov 18 - 21

Service Cloud Campground – Moscone North: Service Cloud Demo with inContact Agent Console for Salesforce

Breakout Session TBA: inContact inView powered by Clearview: Operations Management Solution for Contact Centers

inContact Booth: W531 Live demos Personal Connection™ Outbound Solution | Consult with inbound / outbound experts | 3-Second Mystery Box

And if you’re not going to be in San Francisco, jump on twitter #df13 and @incontact to get the contact center happenings and insights coming live from Dreamforce, November 18-21, 2013 - Moscone Center - San Francisco. I'll be watching the Benioff's keynote via streaming video from my desk Tuesday 9a PT--and dreaming of actually being there.

If you are one of the lucky ticketholders, send us your pics and we’ll post the best ones on Facebook and twitter @inContact. I hope someone will please send me a picture of that campground...