icuc 2016

ICUC 2016 Checklist to Help Transform Your Experience

We are officially less than one week away from our biggest event this year, ICUC 2016! As time starts ticking away until your arrival in Orlando, we’ve created a checklist for you. This list is compiled of some major “to-do’s” before you join us at the Hilton Orlando Bonnet Creek. We have a lot of fun activities and events planned for you during our three-day extravaganza. Be sure to take a look at our conference site for more information including pricing, agenda, venue information, FAQ’s and much more!

  1. Download the App Before You Arrive

After you register to attend ICUC, you will receive an email with more information about how to download and access the app. Before you arrive, make sure you explore the app, set up your profile and add Wednesday and Thursday breakout sessions to your calendar. This will be your go-to guide for everything #ICUC16!

  1. Embark on an ICUC Adventure with Our Click Scavenger Hunt Game

In our mobile app, you can participate in our ICUC adventure by playing our Click Scavenger Hunt game. All you need to do is upload photos to complete our ICUC challenges. Completing sets of challenges will get you a badge. You can check to see who is in the lead by viewing the Leaderboard. Make sure you include #ICUC16 on every photo! Participants that complete all challenges by 12 PM on Thursday, October 13th will be put into five drawings to win a $100 Amazon Gift Card.

  1. Check Out Our Sponsors

ICUC is made possible because all of our partners and sponsors. Make sure to check out all the integrations, software and services they offer that can help improve your contact center. They will be located in the Solutions Lounge all three days. Be sure to stop by and say hello. See the full list of our sponsors here.

  1. Pick Your Sessions

From training to keynotes to information about integrations with the inContact platform, we have over 60 sessions to help you improve your customer experience. Take a look at the five session tracks to help you find the sessions that are most relevant for you and make sure to put them on your list.

  1. Get Ready for The Wizarding World of Harry Potter™ – Hogsmeade™

The Customer Appreciation Night on Wednesday, October 12th includes an enchanting adventure at The Wizarding World of Harry Potter™ – Hogsmeade™. Get ready for one of the most incredible parties inContact has ever thrown—dinner in the Universal CityWalk™ entertainment complex followed by dessert, rides and entertainment at The Wizarding World of Harry Potter™ – Hogsmeade™.

Now that you have your list, you can start checking all of the boxes before your departure. We are excited for this year’s ICUC 2016 conference and can’t wait to see you in Orlando!