ICUC 2017 Recap: inContact and NICE Join Forces in Vegas

They say what happens in Vegas stays in Vegas, but at the 2017 Interactions ICUC, it was all about taking as much as possible home with you. Solution updates. Tips and tricks. New connections. Inspiration. And loads of great memories.

This year marked our first combined event for inContact and NICE users, with a laser focus on Reinventing the Customer Experience. The result? All the great knowledge-sharing, networking and learning you’d expect x 2.

Our biggest attendance ever—more than 2,000 customer and partner attendees—took part in 24 topical tracks and more than 150 educational sessions led by our team of customer experience experts.

We love to hear customers say they learn something new every year because that’s our goal. Take one new thing home? Great! Hit the information jackpot? Even better!

Attendees shared more than a few “aha” moments with us during the event—from new technical capabilities learned in our one-on-one training sessions to new ideas shared in our customer keynotes to a few words of laugh-out-loud wisdom from our special guest Alec Baldwin.

Take a minute to relive the 2017 ICUC magic in this quick video recap. And mark your calendar now for Interactions ICUC 2018, May 14-16, at the Marriott World Center Orlando!