On March 22, Mariann McDonagh, Chief Marketing Officer at inContact, is being honored as an inductee to the Direct Marketing News Marketing Hall ofFemme. With this recognition, Mariann is among an elite group of marketers who are setting the standard for marketing professionals. According to Direct Marketing News, “Powerhouse brands have much in common: dynamism, flexibility, incisiveness, intelligence. So do the women who sit at the marketing helms of many of their companies.” Mariann is a great example of this with especially in the way she leads her team to go beyond the boundaries of traditional marketing.
As Marina Antestenis puts it, “Having a great leader 'makes all the difference' and I've been extremely fortunate to have such a person to guide me through my career.” Sonya Hansen added, “Mariann is never afraid to roll up her sleeves to tackle a tough project and is the first to give credit where it is due. She is clear in her expectations, her sense of humor is refreshing, and you can count on her to always give you the truth.”
As a spokesperson for inContact and for brand and marketing best practices, Mariann has a lot to say. She’ll be part of this webinar on March 19, “Building the Contact Center of Tomorrow, Today!” Register here.
Additional insights on branding and customer care:
- 1to1 Media: Social Media Adoption: The Movement Toward a Channel Agnostic Contact Center
- Direct Marketing News: It’s Always the Quiet Ones
- Hoffman's Hot Seat: Best Practices in Branding Customer Service
In addition to her role at inContact, Mariann McDonagh is a member of the National Association of Female Executives, The CMO Council and she’s also the Chair and Founder of the Greater New York Marketing Executives Council. Follow Mariann on twitter @incontactCMO