"CUSTOMER magazine proudly presents its Contact Center Technology Award to companies which have demonstrated outstanding achievement in customer communications and engagement."
The award is specifically attributed to our Personal Connection™ solution and is yet another in what is becoming a long list of accolades for the cloud outbound solution. Personal Connection ™ received the 2013 Product of the Year award from TMCnet and has been recognized by PACE as an innovative and progressive solution since first being introduced to the market in 2013. In addition to these accolades, inContact received it's fourth individual patent for Personal Connection ™ in July 2014.
Full list of winners and details will be published in the December issue of CUSTOMER magazine.