International Expansion - How and Why We Did It

Editor’s Note: As we wrap up 2010, I wanted to share some of our favorite blog posts from the past year. We’ll be back with new content on January 4. This post by Mike Perry first ran on December 1.

You may have heard the exciting news that inContact has recently expanded into Europe and Asia! As a North American-based provider of hosted contact center solutions with international customers, we knew we needed to expand our reach and footprint to be able to accommodate our US customers with foreign operations as well as help the many contact centers abroad improve their overall call quality. Read more >>