customer community

NICE inContact Customer Community has officially launched!

The NICE inContact Customer Community is a valuable resource to help you and your team connect, collaborate, and share knowledge with peers in the contact center industry.

When you join this exclusive site you’ll receive many benefits, including: Discussions, Unified Search, Customer Events, and Personal Messaging. See below for additional details.


Collaborate, think outside the box, address business needs, and gain best practices from NICE inContact subject matter experts and other customers. Top discussions and events are shown on your home screen, making it easy for you to offer your expertise or perhaps connect with our subject matter experts.

Want to know what the best way is to get inbound emails routed to a skills-based project? You can find the answer in the community, and earn points for your contributions!

Unified Search

Search Discussion posts, Knowledge Base articles, and Help documentation through a single—unified—search experience. Empower yourself with the wealth of knowledge collected in the community.

Customer Events

Register for webinars to see our latest product features and learn best practices from our product experts.

Personal Messaging

Connect one-on-one with other Community members to network, ask for advice, and share ideas.

Join the NICE inContact Customer Community by registering and creating your profile today!