It used to be that you had to have money to make money. With cloud-based contact center solutions the possibilities are endless, regardless of how big your checkbook is. In fact, new research from Frost and Sullivan proves that you can reduce your call center’s total cost of ownership by as much as 58% with the cloud. That means great competitive advantages for companies willing to make the move to the cloud.
We are hosting a free webinar on Nov. 16 featuring Ashwin Iyer, Frost & Sullivan Research Director and NICE CXone's CMO, Mariann McDonagh. Together they will talk about the findings in the “Total Cost of Ownership” study and demonstrate the dramatic cost difference between a premise-based call center and that of one powered by the cloud - today, tomorrow and as you grow, including:
- The cost-savings to be realized in year one, year three and year five
- The financial impact for call center organizations with 50, 100, 250 and 500 seats
- Why larger, more distributed call centers see the highest cost savings
- Discuss how as you move more applications to the cloud, the greater the realized cost savings
And, of course, we'll send a copy of the TCO study to all of the attendees after the webinar.
Click here to register for the webinar on Nov. 16 at 2:00pm ET.
