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Aligning Your Tech Stack for Omnichannel Excellence

Aligning Your Tech Stack for Omnichannel Excellence

Overview

Every contact center has its own unique customer wants, comes with its own tech stack and has its own unique customer experience goals. How do you align data across disparate systems and gain real-time contextual insights on your customer? Hear from Frost & Sullivan and NICE inContact experts as they show you the options for aligning your valuable customer interaction systems and provide best practices for delivering omnichannel excellence.

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