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CXone Helps Gant Travel Establish New CX Standards

CXone Helps Gant Travel Establish New CX Standards

Overview

Customers come to Gant Travel for help in planning smooth, error-free travel experiences. But when it came to the more immediate customer experience the company was providing, there was a disconnect. By working with NICE inContact and its CXone solutions, however, Gant Travel has been able to turn its customer service around.