Debunking the Myths of Good Enough CX
Overview
CX Grand Slam Webinar Series: Webinar 1 of 4
It’s a fact—customer experience is the X factor in driving revenue, retaining customers and maintaining a competitive advantage. Your contact center sits on the front lines delivering CX every day. Make sure they have what they need to knock it out of the park.
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NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.
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