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How CXone Empowers Contact Center Agents

How CXone Empowers Contact Center Agents

Overview

This video shows how CXone helps contact center agents to become productive faster and be more satisfied with their job. Reduce training time and improve agent retention, see how agents can streamline and personalize true omnichannel interactions to increase CSat, and how the MAX Agent interface boosts performance with integrated reporting, dashboards and WFO.