Customer Service Directors Make Smarter Decisions with NICE inContact CXone Call Center Software

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Overview

Customer Service Directors make smarter business decisions with actionable, analytics-based insights from NICE inContact CXone call center software. Watch the video to learn how CXone makes it easier to meet or even exceed business KPIs and metrics, raise the bar on quality management and helps reduce labor cost by optimizing staffing, lowering incoming contact volume and automating routine interactions.