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How Mature is Your CX? Planning for Success in 2019

How Mature is Your CX? Planning for Success in 2019

Overview

Most contact centers operate with the goal of delivering exceptional customer experiences, but how many achieve that objective? Executing on big vision customer experience initiatives is daunting, and if no one "owns" the strategy, it's nearly impossible to attain the desired results. Watch this can't-miss webinar that will help your organization drive meaningful CX improvements in 2019.