Update your browser to view this website correctly. Update my browser now
This content has been replaced with an updated version that you can access here.
Create and Maintain Consolidated Routing Strategies
Studio provides you with access to everything you need to create and maintain omnichannel routing strategies and queue processing flows. Define and maintain routing strategies in one consolidated interface for more consistency across all of your interaction channels. Studio ensures every contact is treated and routed exactly as it should be.