Second-to-None CXone Technology Has Revolutionized our Business (Free Download)

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Overview

Contact center outsourcer Expivia Interaction Marketing Group attributes much of its impressive growth to moving to the CXone cloud contact center platform as a startup just a few years ago. The company continues to build its customer relationships with solutions that include using CXone APIs to integrate with other platforms and CXone Interaction Analytics, with sentiment scoring to gauge customer emotion.