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Superior Contact Satisfies SLA Needs for Multiple Clients with NICE inContact

Superior Contact Satisfies SLA Needs for Multiple Clients with NICE inContact

Overview

Because client organizations around the world depend on Superior Contact, a TelNet Worldwide company, for a variety of contact center services, having the right technology—and the right partner—is a key driver of the company’s success. With NICE inContact, Superior enjoys the stability, reliability and flexibility of the CXone cloud platform—critical capabilities for serving its global client base and big selling points in bringing on new clients.