Webinars

Using FedRAMP Tools to Protect Federal Taxpayer Info

Overview

How will you ensure your citizens that their data is safe in your organization’s hands? In this timely webinar, you’ll learn the risk of data privacy in the modern contact center and what you can do to safeguard sensitive information. 

Bringing your contact center in accordance with the IRS 1075 standard is critical when daily operations involve sensitive Federal Tax Information. Discover how FedRAMP-authorized tools can empower your agency — and what it looks like to deliver a secure citizen experience.

 
Datasheets

CXone FedRAMP-Authorized Cloud Contact Center (PDF)

Government contact centers now have a clear path to the cloud that meets federally mandated security, reliability, availability, and performance requirements. NICE CXone, the industry’s first true cloud contact center solution to receive FedRAMP Authorization to Operate (ATO), empowers government agencies to act smarter and respond faster to ever-changing citizen expectations.

Demo Videos

CXone FedRAMP Compliant Contact Center Solutions

In this video, we show you how government contact centers now have a clear path to the cloud that meets federally mandated security, reliability, availability, and performance requirements. NICE CXone, the industry’s first true cloud contact center solution to receive FedRAMP Authorization to Operate (ATO), empowers government agencies to act smarter and respond faster to ever-changing citizen expectations.