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inContact to Unify Customer Service Operations Across Multiple US Contact Centers for Travel and Hospitality Leader

SALT LAKE CITY – March 19, 2015 – inContact, the leading provider of cloud contact center software and contact center agent optimization tools, today announces that a leading travel and hospitality provider has selected their cloud platform to unify customer service operations across more than five contact centers. With more than 350 agents providing booking services and other key vacation information, inContact will help the company have a more comprehensive and strategic view of their operations.