NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Centers
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Nov 1, 2023
NICE received the highest overall ranking in contact centers, and the highest overall scores in product experience, capability, reliability, usability and TCO/ROI
NICE Actimize X-Sight DataIQ ClarityKYC Wins Best Data Solution for Regulatory Compliance in A-Team Group’s 2023 Data Management Insight Awards
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Oct 31, 2023
Leveraging advanced AI, X-Sight DataIQ ClarityKYC intelligently orchestrates the aggregation of data from a comprehensive variety of resources
NICE Actimize Named Winner for Suitability Technology Product Category by 2023 WealthBriefing European Awards
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Oct 30, 2023
Addressing the needs of changing FCA regulations, NICE Actimize’s AI-powered suitability solution supports wealth management institutions and consumers
NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s 2023 Industry Leadership Awards
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Oct 26, 2023
NICE was recognized for leadership in Contact Center Infrastructure, Interaction Analytics, and Workforce Engagement Management
NICE Named Exemplary Leader in Ventana Research 2023 Buyers Guide for Agent Management
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Oct 25, 2023
NICE received the highest ranking for overall agent management and scored highest on product experience
Hastings Direct Standardizes CX Operations on CXone and Boosts Agent Productivity and Engagement
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Oct 24, 2023
Hastings Direct removes siloed, disparate systems and unifies CX operations on CXone to create data and process convergence
NICE Actimize Positioned As Overall Leader in the 2023 Quadrant Knowledge Solutions Enterprise Fraud Management Report
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Oct 23, 2023
For the fifth consecutive year, NICE Actimize was positioned as the highest-scoring vendor across Technology Excellence and Customer Impact metrics in the 2023 SPARK Matrix™
NICE Named a Leader in Everest Group’s Task Mining Products PEAK Matrix
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Oct 19, 2023
NICE NEVA Discover scored high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's Task Mining Products Assessment
Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer Experiences
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Oct 18, 2023
Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone
NICE Announces 2023 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
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Oct 17, 2023
Eleven recipients honored for their lifetime achievements, going above and beyond in public safety communications in service to their communities