NICE Actimize Xceed AI Cloud Platform Chosen by American State Bank to Manage AML and Fraud Risk Management
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Jun 8, 2022
Xceed’s best-in-class AI, data intelligence, and behavioral analytics within a unified cloud platform permits mid-sized financial institutions to perform with greater agility
NICE Actimize Announces ENGAGE LIVE, the Industry’s Largest Financial Crime Virtual Event, Hosting Lawyer and Human Rights Advocate Amal Clooney
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Jun 2, 2022
NICE Actimize subject matter experts will provide insights on addressing digital acceleration and the trends shaping how financial institutions fight financial crime and shape customer experiences
NICE Actimize Named Category Winner as “Best Solution for Managing Financial Crime” by 2022 Europe RegTech Insight Awards
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Jun 1, 2022
NICE Actimize’s entity-centric approach improves the accuracy of financial crime detection through a stronger understanding of customers and their data
NICE Recognizes Innovators in Driving Frictionless Experiences, Unveiling CX Excellence Award Winners at Interactions Live 2022
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May 26, 2022
Winners drove excellence in bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding transformations to the cloud, adopting cutting-edge advancements and demonstrating impressive business impact
NICE’s Virtual Assistant, NEVA, Boosts CX for Major Japanese Insurance Agency’s Emergency Helpdesk
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May 25, 2022
With NEVA, Japan’s Aioi Nissay Dowa Insurance Co. Ltd saw substantial AHT reductions as agents were equipped to deliver better service with greater efficiency and accuracy
NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More Self-Service Options
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May 24, 2022
While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist between what businesses think customers want and what consumers actually prefer
NICE CXone Selected by MedQuest to Enhance Patient Experiences with New Advanced Integrated Digital and Self-Service
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May 23, 2022
A leader in outpatient imaging services to provide smart digital and self-service experiences with NICE CXone to improve services for patients, health systems and hospitals
NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence Metrics in 2022 Quadrant Knowledge Solutions KYC Report
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May 19, 2022
NICE Actimize’s next-generation KYC/CDD solution leverages AI and machine learning to provide accurate customer risk scoring and reduce compliance risk
NICE Leads Digital Transformation of Evidence Management for Champaign County State’s Attorney’s Office
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May 18, 2022
Powered by the Evidencentral platform, NICE Justice will help the Champaign County State’s Attorney’s Office unlock the truth from digital evidence to deliver fair and timely justice for victims, defendants and communities.
NICE Wins 2022 Best Practices Award for WFM Product Leadership in the Indian Market
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May 17, 2022
Frost & Sullivan recognizes NICE’s Workforce Management suite, praising the company’s innovation and customer-focused growth strategy.