NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm Highlighting CXone’s Digital and AI Leadership
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Dec 14, 2023
NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth and CEP functionality
NICE CXone Named Outright CCaaS Leader In ISG Provider Lens 2023 Report
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Dec 13, 2023
NICE CXone received the highest overall scores in competitive strength and portfolio attractiveness with Enlighten also recognized for delivering smarter self-service
Europcar Transforms Global Customer Experience with NICE CXone
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Dec 12, 2023
Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI driven cloud platform
NICE Actimize Recognized as Category Leader in the Chartis KYC Data and Solutions 2023 Market Update and Vendor Landscape Report
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Dec 11, 2023
Measured across five unique solution functions, NICE Actimize scored highly in KYC risk scoring capabilities as well as reporting and dashboarding, and customer onboarding
NICE Actimize Wins PAN Finance Award for Most Innovative Fraud Detection Technology, EMEA 2023
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Dec 7, 2023
NICE Actimize is addressing the issue of scams and Authorised Push Payment (APP) fraud ahead of impending PSR (Payments Systems Regulator) fraud liability shifts
NICE Named the Outright Leader in the 2023 SPARK Matrix™ With Leading CX AI for Customer Journey Analytics (CJA) Report
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Dec 6, 2023
Enlighten AI solutions positioned NICE the highest for Customer Impact and Technology Excellence in Quadrant Knowledge Solutions’ independent assessment
NICE and MoneyGram Named Winners for Customer Experience Category In Ventana Research’s 16th Annual Digital Leadership Awards
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Dec 5, 2023
MoneyGram utilizes NICE CXone Guide to better promote its loyalty program and implement additional tech solutions to handle day-to-day business challenges
NICE Actimize Cloud-Based SURVEIL-X Secures 2023 RegTech Insight USA Award for “Best e-Comms Surveillance Solution”
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Dec 4, 2023
The award acknowledged NICE Actimize’s SURVEIL-X Communication Surveillance solution and its leadership in addressing today’s unique regulatory challenges
NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation in the Chartis 2024 RiskTech100® Rankings
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Nov 27, 2023
NICE Actimize’s SURVEIL-X Communication Surveillance solution provides comprehensive coverage for all communication modalities in a single cloud-ready solution
Oodle Selects NICE Enlighten AI to Better Identify and Serve Vulnerable Customers
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Nov 22, 2023
The leading car finance company can now drive fair outcomes to consumers by identifying and responding to vulnerability in real-time with Enlighten AI for Vulnerable Customers.