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NICE inContact CXone CRM Packages

NICE inContact CXone CRM Packages for Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk or ServiceNow empower agents to help deliver highly personalized service to win and keep more satisfied and loyal customers.

CXone seamlessly integrates with leading CRM’s helping companies to leapfrog competitors by delivering truly outstanding customer service and experiences. CRM packages help create a high-performance contact center staffed with highly trained agents possessing a complete view of customer interactions and access to rich resolution resources. CXone + your CRM delivers industry-best excellence, service and performance. When it comes to your success, don’t settle for anything less than the very best.

Simple and Affordable. Choose the Package That's Just Right for You.

CXone Packages
NICE inContact CXone Contact Center
Core Essential Advanced Complete
Cloud native platform
Work from home
Quality Optimized Voice Service With 3 Ports per agent
Call Recording with 5GB Storage
CXone Agent for the CRM of your choice*
Integrated Omnichannel ACD/IVR
Integrated Predictive Dialer
Visual IVR Studio Designer
Contact Center Dashboard And Reporting
Quality management 
Workforce management
Performance management Reporting
Customer surveys
Interaction analytics

* Salesforce, Oracle Service Cloud, ServiceNow, Microsoft Dynamics, and Zendesk

Take your CRM to the next level!