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CXsuccess Training Overview

At NICE inContact, we understand every training engagement is unique. Choose a tailored delivery plan that fits your organization. Our courses are built by product experts, designed to accelerate productivity and facilitate product adoption. The program is intended to promote a long-term partnership, aimed at developing expert users, delivering continuous business improvement.
  • Easy to train new employees

  • Targeted Delivery Options: Classroom Training, Train-the-Trainer, Self-paced eLearning, Instructor-Led Virtual Training

  • On-Demand Access

  • Comprehensive Assessments
  • What Our Customers Say


    “Beyond having a really killer platform with great technology, NICE inContact has great people that support and help you all along the way.”


    “We’ve been operational for a few months now and was fairly convinced that the training session would be a waste of our time. However, (our trainer) was able to teach us new things and the results from his training will lead us to having even better service levels than what we’ve had since our launch.”


    “I’ve been through a few training courses for enterprise software and this course was the most concise and insightful learning experience I’ve ever been through!”