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CXone Packages
Start where you are, grow with your business.
Call Center

Grow confidently with a future ready call center

Contact center

Engage customers better with blended digital-voice service

Contact center Essentials

Deliver better customer experiences through agent empowerment

Contact center Advanced

Optimize efficiency and savings with performance and workforce management

Contact center Complete

Forge deeper loyalty with each customer through deep insights and personalization

Simplicity and affordability that fit just right.
The right-sized solution for you.

CXone Packages

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Call Center
Contact Center





Cloud Native Platform          
Advanced Omnichannel-enabled ACD and IVR          
Unified Administration          
Integrated Agent Desktop          
Integrated Reporting          
Voice and Digital Interaction Channels          
Outbound Campaigns
Quality Management with Analytics

Workforce Management

Performance Management

Customer Interaction Analytics

Customer Feedback Analytics

CXone Contact Center Packages