NICE inContact CXone Packages for Salesforce

NICE inContact CXone Packages for Salesforce empower agents using the Salesforce desktop to win and keep more satisfied and loyal customers.

Using CXone, the leading customer experience platform, with Salesforce agent desktop, companies can leapfrog competitors by delivering truly outstanding customer service and experiences. Packages for Salesforce help you create a high-performance contact center staffed with highly trained agents possessing a complete view of customer interactions and access to rich resolution resources. CXone + Salesforce delivers industry-best excellence, service and performance. When it comes to your success, don’t settle for anything less than the very best.

Simple and Affordable. Choose the Package That's Just Right for You.

CXone Packages
NICE inContact CXone Contact Center
Core Essential Advanced Complete
Cloud native platform
Work from home
Quality Optimized Voice Service With 3 Ports per agent
Softphone
Call Recording with 5GB Storage
CXone Agent for Salesforce
Salesforce Integrated Omnichannel ACD/IVR
Salesforce Integrated Predictive Dialer
Visual IVR Studio Designer
Contact Center Dashboard And Reporting
Quality management 
Workforce management
Performance management Reporting
Customer surveys
Interaction analytics

Take your Salesforce CRM to the next level!