inContact Announces the Departure of Frank Maylett, Executive Vice President of Sales

SALT LAKE CITY, May 14, 2012--inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that Frank Maylett, Executive VP of Sales, notified the Company of his plans to accept a position with another software company that is not competitive to inContact. Mr. Maylett joined inContact in 2008 and has been a valued member of the Company's Executive Team.

"On behalf of myself and the entire inContact organization, I would like to thank Frank for his service and contributions to our Company and wish him the best in his new endeavors," stated Paul Jarman, CEO of inContact. "The senior leadership in sales and channels will be reporting directly to me during the transition. We have engaged a national executive search firm and view this as an opportunity to land an individual with the credentials to continue to take sales and channels to the next level. The Company's outlook for 2012 remains unchanged."

About inContact

inContact (NASDAQ: SAAS) helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based callcenter software solutions. The company's services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more, visit

Safe Harbor Statement: The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking information made on the Company's behalf. All statements, other than statements of historical facts which address the Company's expectations of sources of capital or which express the Company's expectation for the future with respect to financial performance or operating strategies, can be identified as forward-looking statements. Such statements made by the Company are based on knowledge of the environment in which it operates, but because of the factors previously listed, as well as other factors beyond the control of the Company, actual results may differ materially from the expectations expressed in the forward-looking statements. (For the complete statement, please click here.)

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