inContact to Present at the RBC Capital Markets 2010 Technology, Media & Communications Conference

SALT LAKE CITY — June 1, 2010 — inContact, Inc. (NASDAQ: SAAS), the market leader in cloud-based call center software and call center agent optimization tools, announced that CEO Paul Jarman has been invited to present at the RBC Capital Markets 2010 Technology, Media & Communications Conference on June 10 at 9:30 a.m. Eastern time. The conference is being held at the Hilton New York.

The RBC Capital Markets 2010 Technology, Media & Communications Conference is a gathering of senior management from leading companies reviewing business opportunities and offering their perspectives on the current market. Attendees will also include premier institutional investors, venture capitalists, private equity firms and research analysts from RBC’s global technology, media and communications practices.

Investors and other interested parties can access a live webcast of Paul Jarman’s presentation via the inContact Investor Relations website in the “Webcasts and Presentations” section. A replay of the presentation will also be available on the same web page for 30 days following the conference.

About inContact

inContact, Inc. (NASDAQ: SAAS) provides the market leading on-demand customer call center software platform, inContact, to approximately 650 call centers across the globe. With its roots in telecommunications and network infrastructure, inContact is unique in its offering because it combines a powerful connectivity backbone with a world-class call center software platform. Companies with call centers of all sizes have turned to inContact to address their contact handling needs as well as to manage and improve their agent workforces. The inContact platform has grown from a powerful Automated Call Distributor (ACD software) with skills-based routing, Computer Telephony Integration (CTI software) and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. To learn more about inContact, visit

Safe Harbor Statement: The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking information made on the Company’s behalf. All statements, other than statements of historical facts which address the Company’s expectations of sources of capital or which express the Company’s expectation for the future with respect to financial performance or operating strategies, can be identified as forward-looking statements. Such statements made by the Company are based on knowledge of the environment in which it operates, but because of the factors previously listed, as well as other factors beyond the control of the Company, actual results may differ materially from the expectations expressed in the forward-looking statements. (For the complete Safe Harbor statement, please click here.)

inContact® is the registered trademark of inContact, Inc.