Contact Center Packages for Salesforce

NICE inContact CXone Packages for Salesforce empower agents using the Salesforce desktop to win and keep more satisfied and loyal customers.

 

Using CXone, the leading customer experience platform, with Salesforce agent desktop, companies can leapfrog competitors by delivering truly outstanding customer service and experiences. Packages for Salesforce help you create a high-performance contact center staffed with highly trained agents possessing a complete view of customer interactions and access to rich resolution resources. CXone + Salesforce delivers industry-best excellence, service and performance. When it comes to your success, don’t settle for anything less than the very best.

Simple and Affordable. Choose the Package That's Just Right for You.

Packages for Salesforce

NICE inContact CXone

Contact Center Core

Contact Center Advanced

Contact Center Complete

ACD/IVR

Ports

3

3

3

Integrated Softphone

Audio Recording Pro

Agent for Salesforce

Screen Recording Pro

Workforce Management Pro

 

Quality Management Analytics Pro

 

inView Performance Management and Gamification

 

Interaction Analytics Pro

   

Feedback Management

   

Take your Salesforce CRM to the next level!