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Frequently
Asked Questions

FAQ List

 
 

How can I buy a product listing on CXexchange?

Simply click Contact US and complete the form. Someone will get in touch with you as soon as possible.
 

Who is the provider of the application?

The provider of the application is either DEVone partner or NICE inContact. If NICE inContact is not listed as a provider, the product is sold by DEVone partner on their paper. DEVone partner will get in touch with you for demos, contracts, billing and other logistics. If the provider is listed as NICE inContact, then our Account Executive will get in touch with you as quickly as possible.

 

Are DEVone partner products sold on NICE inContact contract?

No, DEVone partner products are not on NICE inContact contract. They are sold directly by DEVone partner on their contract.
 

Does NICE inContact provide support on DEVone partner products?

NICE inContact provides support only for products where provider is listed as NICE inContact. Thus NICE inContact does not provide support on DEVone partner product. If you need support on DEVone partner products please contact the respective DEVone partner directly.


How do you make sure DEVone partner product works with NICE inContact platform?

DEVone partners are provided with an access to Sandbox/DEMO environment to set up an integration of their product with NICE inContact platform. Please ask respective DEVone partner to showcase the DEMO on how their product works with NICE inContact platform.
 

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