Remote Support Portal
To contact the NICE Workforce Optimization (formerly Uptivity) help desk:
- Open a support ticket online through our customer community.
- Email our support team at firstname.lastname@example.org.
- Contact our support team by phone at 888-922-5526 and select option 2 (or 614-340-3346 for international callers).
Please only fill out this form if you’re already speaking with an NICE support representative. By filling out this form, you grant permission to NICE to remotely access your PC or server.