-
FedRAMP
Authorized
Cloud Contact
Center
The Ultimate in Cloud Security for Government Contact Centers.
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2017 Gartner
CCaaS Magic
Quadrant
3rd year in a row! NICE inContact named a Leader in cloud contact center for completeness of vision and ability to execute.
-
NICE Nexidia
joins
forces with
Mattersight
NICE To Acquire Mattersight, Bolstering its Leadership in Cloud Customer Service Analytics.
We make it easy for contact centers to
transform one-on-one experiences.
Unify omnichannel routing and workforce optimization with the agility of the cloud.
Achieve your customer experience goals with cost-effective scalability and reliability.
Turn your customer experience into a competitive advantage with an advanced all-in-one customer interaction solution.
uptime
thousand
agents
countries
Fortune 500 / Global 2000
customers
in the cloud
guaranteed voice SLA
The global leader in cloud contact center software.
But don’t take our word for it. Take theirs.
Ready to transform the way you achieve
your customer experience goals?
NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.