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3 Influential
Reports.
1 Common
Theme.
Deliver Exceptional Contact Center CX with the Consensus Cloud Leader
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NICE inContact
Named
a Leader
Again!
NICE inContact Achieves the Highest Overall Position for Our Ability to Execute.
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NICE inContact
Named
a Leader
Forrester Research Names NICE inContact A Leader in Cloud Contact Center
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2018
CX
Transformation
Benchmark
2018 CX Transformation Benchmark
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Don’t
Compromise on
Customer
Experience
CXone is the Only Customer Experience Platform Designed Expressly for the Cloud.
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Interactions 2019
April 15-17
Las Vegas, NV
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We make it easy for contact centers to
transform one-on-one experiences.
Unify omnichannel routing and workforce optimization with the agility of the cloud.
Achieve your customer experience goals with cost-effective scalability and reliability.
Turn your customer experience into a competitive advantage with an advanced all-in-one customer interaction solution.
uptime
thousand
agents
countries
of the Fortune 100
customers
in the cloud
guaranteed voice SLA
The global leader in cloud contact center software.
But don’t take our word for it. Take theirs.
Named a leader all four years
2018 Gartner Magic Quadrant for Contact Center as a Service, North America.
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Perfect scores in 23 of 32 criteria
The Forrester Wave™: Cloud Contact Centers, Q3 2018
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#1 overall leader above 12 other cloud contact center providers
2018 Ventana Contact Center in the Cloud Value Index
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