Transforming Customer Experiences

The NICE inContact Blog

Read more blogs by Nate Brown

1 blog

Implement Continuous CX Improvements in Your Contact Center

Our recent CX Grand Slam Webinar Series is a four-part event loaded with insights from industry experts. In the second episode, Building Continuous CX Improvements in Your Contact Center, Nate Brown, co-founder of CX Accelerator, shared his expertise regarding how to build an all-star contact center. As a follow up, Mr. Brown has provided input into the...

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