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Transforming customer experiences

The NICE inContact Blog

Read more blogs by Sarah Stealey Reed, Deloitte Services

4 blogs

Where Are All the Happy Agents

You've heard it before, and I’ll say it again; happy agents make happy customers! Simple enough, right? So where are all the happy agents?Chances are good that you already have happy agents inside your contact center. But do you know who they are? Do you know what motivates their happiness?Ask for Happy AgentsA great place to start...