Welcome to ICUC 2010! We're excited for another outstanding conference! And after today, it definitely looks as though that's what we're going to get. Today was a terrific way to start the week.
It was great to see all the valued customers, partners and employees arrive throughout the day. The hundreds of attendees filtered in from starting early this morning to start the day with free training on ACD/IVR, dialer, WFM and more! The training rooms were packed.
The official start to the ICUC experience came at 6 pm we got things rolling with our opening reception featuring an open bar, some tasty appetizers and a lot of great networking. A big thanks goes out to Siemens for sponsoring the lively event.