Global Outsourcer Selects inContact to Unify Customer Support Operations

SALT LAKE CITY, July 16, 2013 – inContact, the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading business process outsourcer (BPO) selected inContact to integrate a growing network of agents providing customer support services for the telecommunications industry, including mobile device manufacturers, wireless operators and retailers across six continents.