interactions live 2021

Demo Videos

Contact Center Agent Productivity Enhancement at 2-1-1 Hudson Valley

Overview

inContact enhances agent productivity at 2-1-1 Hudson Valley.

Demo Videos

Balancing Call Center Call Volume (Video)

Impact 2-1-1 balances call volume and improves efficiency with inContact solutions.  

White Papers

Contact center disaster recovery (PDF)

Understand the challenges of implementing and managing a disaster recovery program for your contact center.