Alexa How are my Contact Center KPIs? (Webinar)

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Overview

Want to keep critical call center service levels top-of-mind? Discover what you can do with CXone and Amazon Alexa! In this webinar, you’ll hear Nadim Hajje, Vice President, Information Technology & Data Analytics at Omega World Travel, discuss the award-winning Omegalytics which integrates CXone reporting with Amazon's Alexa voice assistant.