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CX Grand Slam Webinar Series: Webinar 2 of 4
Start the transformation to superior customer experience using a maturity model and a well-defined playbook. Hear from NICE inContact customers who have honed their CX swing to drive home big financial benefits.
NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.